Privacy - iTick

Privacy Policy

Last Updated: October 8, 2024

iTick.org, Inc. (“iTick”, “we”, “us”, “our”, or “ours”) is committed to protecting your (“you” or “your”) privacy and empowering you through this Privacy Policy (this “Privacy Policy”). This Privacy Policy explains how we collect, use, disclose, and apply information collected when you use or access our website (https://itick.org/), products, services, or applications that link to this Privacy Policy (collectively, “Services”).

By using or accessing any part of the Services or interacting with us, you agree to this Privacy Policy. Please read the following carefully to understand how we collect, use, disclose, and maintain information that can be used to identify you (“Personal Data”). Additionally, this Privacy Policy describes your choices regarding the use, access, and correction of Personal Data. If you do not agree to be bound by this Privacy Policy, please deactivate your account and stop using the Services.

1. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by modifying the “Last Updated” date at the top of this Privacy Policy. Any changes take effect when we post the revised Privacy Policy on the Services. We encourage you to review our Privacy Policy whenever you use the Services to stay informed about how we protect privacy.

We may provide disclosures and alerts related to this Privacy Policy or the Personal Data collected through postings on our website. If you are a subscriber, we may also contact you via your iTick console and/or the email address listed in your iTick account.

If applicable law requires us to provide notice in a specified manner before making any changes to this Privacy Policy that applies to you, we will provide such required notice.

2. How We Collect Your Information

Personal information is collected directly from you, automatically from your device, or from third parties. The personal information we process when you use the Services depends on how you interact with our Services, the features you use, and how you access the Services. Below, we detail the information collected through each channel.

2.1 Information You Provide Directly

Account Data: When you create an account, we collect certain information, such as your email address, password, and photo. Depending on your subscription, we may also collect your physical address, employer name, employer address, job title and function, and signature.
Feedback Data: Information you submit through surveys, reviews, or interactive features.
Transaction Data: When you use our Services, we collect information related to your transactions, such as your transaction history, records, amounts, times, types, status, and results.
Sales and Marketing Data: Information provided for promotional communications, such as email addresses.
Support Data: Information you provide when seeking customer support.

2.2 Automatically Collected from Devices

Service Usage Information: We collect data about your interactions with the Services, such as IP address, device information, session details, dates and times related to financial market data access, dates and times of API requests, device type and ID, operating system and application versions, and performance of specific features or services.
Cookies and Other Tracking Technologies: We use cookies and similar technologies to provide basic functionalities, such as storing settings and recognizing you when you use our Services. See the “Cookies and Other Technologies” section below for more detailed information and control options.
Website Usage Data: We automatically record data about your interactions with the website, including referring websites, visit dates and times, pages browsed, and links clicked.

2.3 From Third Parties

Information from Other Users of the Services: If you are part of an organization and are identified as a representative or administrator of your organization's account, we may receive information about you.
Publicly Available Sources: We may obtain information about you from publicly available sources.
Services Linked to Your Account: If you register for the Services using Facebook, Github, or Google, we receive information based on your settings in these services. This may include details such as your name and email address provided in these services. The information we receive depends on the settings and privacy policies of the third parties. Be sure to review these to understand what data is shared with our Services.
Vendors and Partners: We may receive information about you from third parties (such as vendors, dealers, or partners) to achieve the purposes outlined in this Privacy Policy.

3. Cookies and Other Technologies

3.1 Cookies and Other Technologies

Cookies are small text files that can be stored on your device and accessed from your device when you visit our Services, subject to your consent. Other tracking technologies work similarly to cookies by placing small data files on your device or monitoring your website activity to help us collect information about how you use our Services. This allows our Services to distinguish your device from those of other service users. The information provided below about cookies also applies to these other tracking technologies. You can find more useful information about cookies and other similar tracking technologies at www.allaboutcookies.org and www.youronlinechoices.eu.

3.2 How We Use Cookies and Other Tracking Technologies

Like most online service providers, we use cookies and other tracking technologies for various reasons, including first-party cookies (i.e., cookies we place when you use the Services) and third-party cookies (as described below), such as identifying you, helping us understand which features are most popular, calculating the number of page visitors, understanding how you interact with web content and emails we send, improving user experience, securing the Services, tracking and analyzing statistical usage and quantity information from users, providing relevant advertising, and generally offering a better, more intuitive, and more satisfying experience.

3.3 Third-Party Cookies

Some of the cookies and other tracking technologies we use come from third-party companies (third-party cookies), such as Google, Facebook, and Github, which provide us with web analytics and intelligence about our website. This information may also be used to provide measurement services and targeted advertising. These companies use programming code to collect information about your interactions with our website, such as the pages you visit, the links you click, and the time you spend on our website. This code only works when you visit the iTick website. For more information on how these companies collect and use information on our behalf, please see their privacy policies.

3.4 Cookies We Use

Depending on the Service, we may use the following types of cookies:

Cookie Category / Why We Use These Cookies

Necessary

Necessary cookies help make the Services available by enabling basic functions such as page navigation and access to secure areas of the Services. Without these cookies, the Services would not function properly. Disabling these cookies may render the Services unusable.

Preferences

We use preference cookies to remember your settings and preferences and improve your experience with our Services.

Analytics

Analytics cookies help us collect information about how you use the Services and enable us to improve their functionality. These cookies provide us with aggregated information for monitoring the performance of the Services, calculating page visits, discovering technical errors, understanding how users access the Services, and measuring the effectiveness of marketing (including emails).

Marketing

Marketing cookies are used to show ads across websites, making them more relevant and meaningful to consumers and tracking the efficiency of our advertising activities on our Services and other websites or mobile applications. Our third-party advertising partners (as mentioned above) may use these cookies to build a profile of your interests and serve relevant ads on other websites.

3.5 Managing Cookies

If you do not want cookies to be placed on your device, you can adjust your internet browser settings to refuse all or some cookies and to alert you when cookies are placed on your device. For more information on how to do this, see the specific browser programs below or visit www.allaboutcookies.org. Note that if you use browser settings to block all cookies (including strictly necessary cookies), you may not be able to access or use all or parts of our Services or specific features.

If you want to delete previously stored cookies, you can manually delete cookies at any time. However, this will not prevent the Services from placing more cookies on your device unless you adjust your internet browser settings as described above.

You can opt out of behavioral targeted advertising at any time by clearing the browser cookie cache. Additionally, you can opt out of interest-based advertising from certain third-party partners by visiting http://preferences-mgr.truste.com/, http://www.youronlinechoices.eu, or the websites of third-party providers. Note that opting out will only prevent targeted ads, so you may continue to see general (non-targeted) ads after opting out.

4. How We Use Your Information

We use the personal data collected from visitors and subscribers for the following purposes:

To provide and maintain our Services;
To fulfill contracts, such as purchase contracts for services you buy or any other contracts entered into with us through the Services;
To support our legitimate interests in maintaining and improving our Services;
To contact you and provide special offers, promotions, and other information that we believe may interest you;
To provide information, products, and services you request;
For internal management and audit purposes;
To detect security events and prevent malicious, deceptive, fraudulent, or illegal activities, including prosecuting responsible parties when necessary;
To use for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional activities, and evaluating and improving our Services, products, marketing, and your experience;
To invite you to participate in surveys and provide feedback (in accordance with any privacy preferences you express to us);
To enforce our policies or other agreements;
To combine information collected through the Services and from other sources so that such information can no longer reasonably be linked to you or your device (de-identified information), such as de-identified demographic information, information about your device, or other analytics we create;
For any other purposes we notify you at the time of collection; to comply with legal obligations and legal processes, and to protect the rights, privacy, security, or property of us and/or our affiliates, you, or other third parties.

We do not sell personal information to third parties or otherwise share it with non-agent third parties. If this practice changes in the future, we will update this Privacy Policy to identify the relevant parties and explain how individuals can exercise their right to opt out of such uses.

5. How We Share and Disclose Information

5.1 Service Providers and Third Parties

We may share your personal information with third-party vendors who perform tasks on our behalf, such as billing and collections, IT services, maintenance and hosting of our Services, payment processors, marketing partners, accounting, auditing, tax, legal, and other professional services. These third-party vendors may only use your personal information for the services they perform on our behalf and are obligated to protect your personal information in a manner consistent with our own policies and practices. Depending on your subscription, we may share your personal information with national stock exchanges, securities information processors, or other third-party financial data providers for the purposes outlined in this Privacy Policy. Additionally, you may choose to use certain features on websites we collaborate with other entities. These features are operated by third parties unrelated to us. These third parties may use your personal information according to their privacy policies. The relevant third parties will be identified in the sections of the Services where these features are provided. If you use the relevant features, we strongly recommend that you review the third parties' privacy policies.

5.2 Your Consent

We may share or disclose your personal information for other purposes based on your consent or further instructions.

5.3 De-Identified Data

We may share de-identified information about the use of the Services from time to time, such as by publishing usage trend reports. Our sharing and other uses of such data are unrestricted.

5.4 Legal Reasons

We may also disclose your personal information when we sincerely believe that disclosure is appropriate to comply with the law, court orders, or subpoenas. We may also disclose your personal information to prevent or investigate possible criminal activities (such as fraud or identity theft), protect the security of our Services, enforce or apply our policies or other agreements, or protect our own rights or property, or the rights, property, or safety of our users or others. Unless prohibited by law or court order, or in case of an emergency, we will attempt to notify users of legal requests for their personal information when we deem it appropriate. We may object to such requests when we determine, in our sole discretion, that they are overly broad, vague, or lack proper authority.

5.5 Sale, Merger, or Other Business Transfer

As our business continues to evolve, we may acquire, merge, or partner with other companies. In such transactions (including the consideration of such transactions), personal information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third party, your personal information is likely to be one of the transferred business assets. If such a transfer is subject to additional mandatory restrictions under applicable law, we will comply with such restrictions.

6. Your Choices

If you have registered an account, you can access, view, update, or delete certain personal data you have provided to us by logging into your account and using available features or contacting us as described in the "Contact Us" section below. You can also contact us to delete your account. Please note that we need to verify your right to delete the account, and some activities generated prior to deletion may remain in our storage and may be shared with third parties as described in this Privacy Policy.

You can choose to block us from sending you marketing emails at any time by clicking the "Unsubscribe" link included in these emails. Please note that even if you indicate your preference for email marketing, we may still send you administrative emails, such as notifications of policy updates, including this Privacy Policy, if we choose to provide such notices in this manner.

In some cases, providing personal information is optional. However, if you choose not to provide personal information required for certain features of our services, you may not be able to use those features. We will inform you which personal information is required to obtain the service.

Certain browsers offer a "Do Not Track" ("DNT") option. Since industry organizations, technology companies, or regulatory bodies have not yet adopted any universal industry or legal standards, we do not respond to DNT signals. We will make commercially reasonable efforts to continue monitoring the development of DNT browser technologies and the implementation of standards.

7. Specific Jurisdictional Provisions

7.1 International Privacy Disclosures

Individuals in the European Economic Area, Switzerland, the United Kingdom, Brazil, and globally have certain statutory rights regarding their personal data. Subject to any legal exemptions, you may have certain rights concerning your personal data that we process as a data controller. If you wish to exercise your rights at any time, please contact us as described in the "Privacy Rights Requests" section below.

Right to Access. If you request it, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data along with certain other details. We may charge a reasonable fee for additional copies if needed.
Right to Rectification. If your personal data is inaccurate or incomplete, you have the right to request that we correct or supplement it.
Right to Erasure. In certain circumstances, you can request that we delete your personal data, such as when we no longer need the data or you withdraw consent (if applicable) and there is no other legal basis for processing.
Right to Restrict Processing. You can request that we restrict or "block" the processing of your personal data in certain circumstances, such as if you contest its accuracy or object to our processing it.
Right to Data Portability. You have the right to obtain personal data you provided to us with your consent or as necessary for a contract we have with you, and if the processing is carried out by automated means.
Right to Object. You can request that we stop processing your personal information at any time, and we will stop processing in the following cases: (a) if we rely on legitimate interests to process your personal information, unless we demonstrate compelling legitimate grounds for the processing, or need your data to establish, exercise, or defend legal claims; or (b) if we process your personal information for direct marketing purposes, in which case we may retain minimal information about you (e.g., in a suppression list) to protect our and your legitimate interests, ensure future opt-out choices are respected, and comply with data protection laws.
Right to Withdraw Consent. If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time, but this will not affect any data processing already conducted.
Right to Lodge a Complaint. If you have any concerns about our privacy practices (including how we handle your personal information), you can report them to a data protection authority competent to handle such concerns.

7.2 State-Specific Privacy Disclosures for U.S. Residents

If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, please see below for additional state-specific privacy disclosure information. Unless otherwise explicitly stated, all terms defined in our Privacy Policy retain the same meanings in these disclosures.

Additionally, we may sometimes receive or process personal data to create de-identified data, which can no longer be reasonably used to infer information about a particular individual or household or otherwise link to a specific individual or household. If we maintain de-identified data, we will maintain and use it in de-identified form and will not attempt to re-identify the data unless required or permitted by law.

Depending on your state of residence and certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

Right to Know. If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data along with certain other details. If you need additional copies, we may charge you a reasonable fee.

Categories of personal data collected;
Categories of sources from which personal data is collected;
Purposes for collecting personal data;
Categories of personal data disclosed to third parties (if any), and categories of recipients to whom the personal data was disclosed;
Categories of personal information shared for cross-context behavioral advertising purposes (if any), and categories of recipients to whom personal information was disclosed for these purposes;
Categories of personal data sold (if any), and categories of third parties to whom the personal data was sold.

Right to Access and Data Portability. The right to access personal data we collect about you and, where required by law, the right to obtain a copy of your personal data in a portable and, where technically feasible, an easily usable format, so you can transmit the data to another entity without hindrance.
Right to Correction. The right to rectify inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the personal data processing.
Right to Deletion. The right to request that we delete personal data we maintain about you.
Right to Opt-Out of Sale or Sharing of Personal Data. The right to direct us not to "sell" your personal data to third parties in exchange for monetary or other valuable consideration, or to "share" your personal data with third parties for cross-context behavioral advertising and targeted advertising purposes.

Depending on your state of residence, you may also have the right not to be retaliated against or subjected to discriminatory treatment for requesting to exercise the above rights. However, exercising these rights may result in different prices, rates, or quality levels of products or services, which are reasonably related to the impact of that right on our relationship or are permitted by law.

In addition, under California's "Shine the Light" law, U.S. residents of California who have established a business relationship with us have the right to know how their personal data has been disclosed to third parties for direct marketing purposes during the previous year, or to opt-out of such practices. California residents may contact us according to the "Privacy Rights Requests" section below. You will need to verify that you are a California resident.

If you are a resident of Nevada, Chapter 603A of the Nevada Revised Statutes allows Nevada residents to opt-out of the future potential sale of certain protected information that a website operator has collected or will collect about the resident. We do not engage in such activities; however, if you are a Nevada resident and have purchased services from us, you may contact us according to the "Privacy Rights Requests" section below to submit a request to opt-out of any future potential sales under Nevada law. Please note that we will take reasonable measures to verify your identity and the authenticity of your request. Once verified, if our practices change, we will honor your request.

8. Privacy Rights Requests

8.1 Submitting a Privacy Rights Request

To submit a request to exercise one of the privacy rights mentioned above, please contact us via https://t.me/iticksupport.

Before processing your request, we may need to verify your identity. To submit a request, you need to log in to your account with us so we can verify your identity. If you cannot log in or do not have an account, we may not be able to link you to any personal data in our system, but we will do our best. In some cases, we may refuse requests to exercise the above rights, especially when we cannot verify your identity or find your information in our system. We will only use personal data related to the rights request to review and comply with the request.

You do not need to create an account with us to exercise your right to opt-out. However, we may ask you to provide additional personal data so we can properly identify you and track compliance with your opt-out request. We will only use the personal data provided in the opt-out request to review and comply with the request. If you choose not to provide this data, we may only be able to process your request to the extent that we can identify you in our data systems.

8.2 Submitting a Request Through an Authorized Agent

In some cases, we allow you to submit a request through an authorized agent using the methods specified above, so we can verify the authorized agent's authority to act on your behalf. To verify the authorized agent's authority, we typically require the following evidence: (a) a valid power of attorney; or (b) a signed letter containing your name and contact information, the authorized agent's name and contact information, and a statement of authorization. Depending on the evidence provided and your state of residence, we may still need to contact you separately to confirm the authorized agent's authority to act on your behalf and to verify your identity related to the request.

8.3 Appealing Privacy Rights Decisions

Depending on your state of residence, you may be able to appeal decisions we make regarding your privacy rights requests. All appeal requests should be sent via email to [email protected].

9. Security

iTick takes all reasonable and necessary precautions, such as implementing a combination of physical, technical, organizational, and managerial protective measures, to protect the information we collect through our services. Although we take reasonable steps to protect your personal information, please note that no security system or method of transmitting data over the internet can guarantee complete security (including but not limited to computer viruses, malware, and hacking attacks). We cannot guarantee that we or the operators working on our behalf will be able to resist security threats under any circumstances.

10. Data Retention

We will retain your personal data for as long as we provide services to you or for a period during which we reasonably expect to provide services. Even if we stop providing services to you directly, even if you close your account, we may still retain your personal data to fulfill our contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. If we retain personal data, we will do so in accordance with any limitation periods and record retention obligations prescribed by applicable law.

11. International Transfers

To provide you with our services, we may store, process, and transfer data in the United States and around the world, including in regions outside your country. Therefore, your personal data may be subject to privacy laws different from those in your country. For example, personal data collected in Europe may be transferred to and processed by third parties in countries outside Europe. In such cases, we will ensure that the transfer of your personal data complies with applicable privacy laws, particularly by ensuring that appropriate contractual, technical, and organizational measures are in place.

12. Third-Party Website Links

Our services may contain links or redirect you to third-party websites, plugins, and applications, including social media services you may connect with us. Third-party websites may also reference or link to our website and online services. This privacy policy does not apply to third-party websites, online services, or the personal data practices of other third parties, and we are not responsible for them. To understand the personal data practices of these third parties, please visit their respective privacy statements or policies.

13. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not intentionally collect personal information from individuals under the age of 18. If we discover that an individual providing personal information to us is under the age of 18, we will take steps to deactivate the account and delete the personal information. If you discover that a child has provided information to us, please contact us according to the "Contact Us" section below.

14. Contact Us

If you have any questions or concerns about our privacy policy, please contact us by email at [email protected].